Overview

At Hushino, your comfort and satisfaction are our top priorities.
Due to the nature of personal hygiene products, we follow a strict No Return, No Exchange policy once the product is sold.

Returns and Exchanges

  • For hygiene and safety reasons, we do not accept returns or exchanges on sanitary pads or period panties.
  • However, if you receive a damaged, defective, or wrong product, please contact us within 48 hours of receiving your order.

Eligibility for Replacement

  • The product must be unused, unopened, and in its original packaging.
  • Proof of purchase (order confirmation or invoice) must be provided.
  • Clear photos or videos showing the issue must be sent to our customer support team.

Need help?

Contact us at {email} for questions related to refunds and returns.